TERRIBLE WICK AND FLAME
Having been given this candle by my son for a gift. The wick and quality was not up to standard. Given you pride yourselves on your website stating you use the highest quality products I find your candles do not reflect this. I contacted Samantha in customer service and provided her with videos and photographs and did not get a reply after providing more information. Terriblecustomer service with a product that was well below par. The wax nearly drowned the flame. Out and was barely a flicker. They burn unevenly.